ABOUT US ...

We have been selling high quality brand name products online for over 8 years. We have a wonderful time meeting with all of our customers online and truly value the community that has grown around our product lines and products. We are always ready and willing to improve our service and if there is anything at all that you feel we should address, please do not hesitate to contact our customer service department at customerservice@shopbestdirect.com.

A lot of people ask us how our pricing can be as low as it is, particularly on our high quality 100% Visco-Elastic Memory Foam mattresses. There are a few simple answers for this.... Here's how we operate:

• We buy in volume direct from the manufacturer and negotiate special pricing from our suppliers whenever possible.
• We actively search for promotions, closeouts, value-added packages, and overstocks.
• Our motto is: "Buy Smart, Sell for Less, and Leave Every Customer 100% Satisfied!"

This means that you have the opportunity to take advantage of legitimate liquidation priced bargains and get quality brand name products at the lowest possible pricing!

CUSTOMER SERVICE:

Customer satisfaction is very important to us and our feedback rating reflects this. We have 100% positive feedback and have been satisfying customers for well over 7 years. However, if there is ANY problem at any time before or after completion of the auction/sale, please contact us first so we can resolve any and all problems you may have. Our Customer Service staff welcomes you to email jusamagroup@gmail.com, to help resolve all problems as quickly as possible.